Report Work in Chat

In progress

If messaging is easier than opening the app, you can report your work to the Green Goods bot in Telegram. Tell it what you did in your own words and send your photos. The bot asks a few quick questions, shows you a summary to check, and sends you a Green Goods page where you sign to publish it. What you publish is the same work record the app makes, and your garden's stewards review it the same way.

Still being tested

Chat reporting is new, and these limits apply today:

• Telegram only. WhatsApp isn't available yet.
• The bot's pages open on beta.greengoods.app, the site where Green Goods tests new features before they reach the main app. A report you publish there is real and permanent.
• Voice notes may be off. The Green Goods team switches them on separately. While they're off, the bot asks you to type instead.

Before you start

• Telegram. Report in a private chat with the Green Goods bot. It doesn't take reports in group chats. If you don't have the bot's link, ask your garden's steward.
• A Green Goods account, with a passkey or a wallet. Use the one you have in the app. If you have none yet, you can create a passkey account on the page the bot sends when you link the chat.
• A role in the garden. To publish, your account must be a gardener, steward or owner in the garden. You can start a report before a steward adds you; the bot saves it so you can publish once you're added.
• Your photos. Some activities need a set number of them.

Steps

Step 1: Start the chat

1. Open the chat with the Green Goods bot and send any message.
2. The bot asks for your agreement first. It stores and reads what you send, may use AI to understand it, and makes nothing public until you confirm a report. Tap I agree to go on. No thanks stops here, and the bot removes what you sent.
3. To use Spanish or Portuguese, send LANGUAGE and pick one.

Tap Menu, next to where you type, to see the bot's main commands.

Step 2: Link your account

Linking tells the bot which Green Goods account your reports come from. You can link it now, so the bot shows your own gardens, or start your report and link it when you publish.

1. Send CONNECT, or tap Connect account when the bot offers it.
2. Tap Verify account. The link works for 10 minutes. The page needs your own browser, so open it in Safari or Chrome. If it opens inside Telegram, use that page's menu to open it in your browser, or tap Copy link in the chat.
3. On the page, tap Continue. If this browser doesn't know you yet, the page asks New to Green Goods? Tap I Have an Account to use yours, or Create Account to make a passkey account.
4. Choose Use Passkey or Use Wallet, then tap Sign to Continue. This shows the account is yours. It is a signed message, not a payment.
5. If your account isn't in the Community Garden yet, the page offers to join it. Tap Join Garden, or Not Now. Joining with a passkey costs nothing; with a wallet, your wallet pays a small network fee.
6. The page shows a six-digit code under Send This Code. Send those six digits on their own in the chat.
7. The bot replies that your account is linked and names your gardens. The page says Account linked, and you can close it.

The page starts with the account your browser used last. To link another one, tap Use a different account there. If the link expires before you finish, send CONNECT for a new one.

Step 3: Tell the bot what you did

1. Describe the work in your own words, for example "Planted 40 seedlings along the east bed this morning."
2. Send your photos. To send several at once, send them as an album: the bot reads the whole album as one message.
3. The bot asks which garden the work is for. If your linked account is in only one garden, it uses that one. Send GARDEN to change it.
4. The bot works out which activity matches your work, or asks you to pick the closest one.

What you can send:

• Photos: JPEG, PNG or WebP, up to 10 MB each. Each activity sets how many photos a report can hold. If you send more, the report keeps the first ones you sent and the bot tells you so. The bot strips location and device details from every photo before it uses it.
• Files: a PDF of up to 20 pages, a Word or Excel file, or a CSV. The bot reads it to fill in details. The file itself stays private and is never published.
• Voice notes: up to 2 minutes, while voice notes are switched on. The first time, the bot asks whether it may send your recordings to an AI service to turn them into text. It then shows you what it heard, so you can send a correction. The recording itself is never published.
• Videos aren't accepted in chat. Use the app if a video helps.

Step 4: Answer the quick questions

The bot says how many questions are left, for example "Got it: Seedling Transplant at Community Garden. 3 quick questions, then a summary to check." Answer each one with a tap or a short reply. For numbers, send just the number, for example 12.

If something you said and something the bot found in a photo or file disagree, it asks which one is right. A few activities need a list the chat can't collect yet. The bot says so, and you can choose another activity or use the app.

Step 5: Check the summary and confirm

The bot shows a summary: the garden, the activity, the title, the time spent, the description, the details and the photos. Once your account is linked, it also names the account that will publish it.

Read it carefully. Once published, everything in the summary is public and can't be deleted, and your account address is published with it. Your chat messages and any files that aren't in the report stay private.

Confirming puts your photos in public storage

After you confirm, the bot prepares the record by putting your photos and the report's words in public storage, before you sign. If you cancel after that, the report never reaches your garden's record, but those copies stay public. Only confirm what you are comfortable sharing.

1. Tap Confirm to publish, Edit to change something, or Cancel.
2. If you linked your account after confirming, the bot asks once more whether to publish from that account. Tap Publish.

Step 6: Sign on the reporting page

Publishing needs your own signature. What the bot sends depends on your account.

With a wallet, the bot sends Review and publish.

1. Open the page and tap Continue.
2. If the page asks, show it's your account the same way you did when you linked it. This signature costs nothing.
3. Under Check and Publish, check every detail. If something looks wrong, don't sign: go back to the chat and fix it there.
4. Tap Publish and approve in your wallet. Your wallet shows the network fee before you approve.

With a passkey, you follow the same steps and sign with your passkey. Green Goods covers the network fee.

Where Green Goods has switched on chat permissions, a passkey account gets one more choice first:

• Publish this report only: the bot sends Review and publish, and you sign as above.
• Allow reporting in chat: on the Allow Bounded Reporting page, one signature publishes this report and lets Green Goods publish your next reports to this garden after you confirm each one in chat. The permission covers reports only, up to 5 in 24 hours counting this one, and you can remove it at any time with Manage Permissions.

While the permission lasts, your next reports to that garden publish as soon as you confirm them in chat, with no page to sign. If it is paused or used up, the bot asks you to sign with your passkey instead. Once it ends or you remove it, the bot offers the choice again.

Each signing link works for 10 minutes. If one expires, change something in your report and confirm it again, and the bot sends a new link.

Change or cancel a report

You can change your mind until the report starts to publish.

• Before you confirm, send a correction at any time, such as "time was 3 hours", or send EDIT and pick what to change.
• After you confirm, until you tap Publish on the page, you can still change or cancel it. A correction or a new photo takes back your confirmation, and the bot shows you the summary again. Send CANCEL to throw the report away. It never reaches your garden's record and the bot removes its private copies, but anything already put in public storage stays there.
• If you decline the signature in your wallet or passkey prompt, nothing reaches your garden's record, and the bot shows you the report again.
• While it is publishing, it can't change. If publishing fails, the bot shows you the report again, and you can make your change then. With reporting in chat allowed, publishing starts as soon as you confirm.
• Once it is published, it can't be edited or removed. Ask your steward to reject it so you can send a corrected report.

A report you leave unfinished for 7 days expires, and the bot removes its private content.

How you know it worked

• In the chat: the bot says Your report is published ✅, with a link to view the record.
• On the page: it says Published.
• In the app: signed in with the same account, the work appears in Your Work like work you sent from the app.

What happens next

A steward of your garden reviews the work in the dashboard, the app or the chat, the same way as work sent from the app. The bot doesn't tell you when they decide. Track Your Work explains what each status means.

Words the bot understands

Send any of these on its own. Most are also in the Menu.

Send	What it does
NEW	Start a new report
STATUS	See where your report is
EDIT	Change something in your report
GARDEN	Change your report's garden
JOIN	See how to join another garden
CANCEL	Throw away the current report
CONNECT	Link your Green Goods account
ACCOUNT	See which account this chat uses
SWITCH	Link a different account
DISCONNECT	Unlink your account from this chat
RECOVER	Move your account to this chat if you lost the old one
LANGUAGE	Choose English, Spanish or Portuguese
HELP	See help and support
STOP	Stop the assistant and throw away the current report. Send START to turn it back on
DELETE	Remove every unpublished report, review and file, and stop the assistant

STOP and DELETE remove only private copies. What you published, and anything already put in public storage, stays public.

If something goes wrong

What you see	What to do
Voice notes aren't supported yet	Voice notes are switched off. Type your update instead
I can't use that kind of file	Send photos, a PDF, a Word or Excel file, or a CSV, or type the details
That file is larger than 10 MB	Send a smaller photo or file. Your report is saved
This activity accepts up to a number of photos	The report keeps the first photos you sent, up to that number
Your account isn't a gardener in a garden	Ask a steward of that garden to add you, then reply RETRY
I don't see your account in this garden yet	Join the Community Garden from the link, then tap I've joined
That code doesn't match an open verification	Check the six digits on the page and send them again
That account is already linked to another chat	If it's yours, send RECOVER from the chat you want to use
This link can't be used here on the page	The link expired, was already used, or was opened in another browser. For a new Verify account link, send CONNECT. For a new signing link, change something in your report and confirm it again
Reporting is paused for maintenance	Your message is saved. The bot replies when reporting resumes

To reach a person, ask in the Green Goods community on Discord.

Next step

See whether a steward has reviewed your report and what to do if it comes back.